Product Support

Common Questions

Where are my downloads?
Where is my registration/serial key?
Why does it say I have insufficient privlidges or I get an Error 1925 when installing the software?
Why do I have a red/yellow screen after installing in aircraft?
Why do my aircraft appear blank or have no textures on them?
How do I use the software once I have it installed?
Why can't I locate the new aircraft/scenery I just installed in Flight Simulator?

Click a product below to view questions specific to that title


If your product is not listed above, or there are no FAQs currently available for your software, please click the link below to submit a question to us.


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Where are my downloads?

A: After ordering a product, it can be downloaded from the site by logging into your account and clicking the My Downloadable Products link on the left in your account.

If you are looking for an older order that is not on the new site, please contact us and provide the title(s) needed and the order number or your registration key. Note that some older titles are no longer availalbe on the site and cannot be added to your accout for download.

Where is my registration/serial key?


A: After purchasing a product, the registration key will be e-mailed to you and also available in your account. In your account, click My Orders and then click View Order. There you will have the registration key / serial number.

If there is no key available for an older title, please contact us and provide the title(s) needed and the order number and weill generate a new key for you.

Why does it say I have insufficient privlidges or I get an Error 1925 when installing the software?


A: Some of the installations for the software are several years old and were created before administrator rigters were required to install and thus the installations are not recognized as having permission. The solution is to locate the installation file (EXE or Application File) and right-click it and then choose Run As Administrator from the pop-up menu.

For Downloads:
- Click the link to download the software
- Unzip the files to your hard drive. You can drag or extract them to the Desktop if you like.
- Once extracted/dragged to the hard drive or Desktop, RIGHT-click it
- Left click on Run As Administrator from the pop-up menu

This will allow the software to install normally.

For a CD/DVD:
- Insert the CD into the CD-ROM drive
- Close the program if it starts automatically
- Open Computer or My Computer from the Desktop, Right-click the Start menu and choose Browse, Explorer or Open Windows Explorer from the pop-up menu
- Locate the CD/DVD drive in the list of drive
- RIGHT-click the CD/DVD drive letter with the program CD inserted and choose Browse or Explorer from the pop-up menu

For most add-ons or expansions, you will see a folder that represents each version of Flight Simulator the expansion is compatible with (FS2002, FS2004, FSX).

- Open the folder that matches the version of FS you want to install the program into. Most utility-stype programs like FS Design Studio, FS Repaint, CoPilot Pro and so on may not have these folder.
- Locate the installation file. This is typically named SETUP or SETUP.EXE, or Application File type.
- RIGHT-click the EXE/Application file and choose Run As Administrator from the pop-up menu.

This will allow the software to install normally.

Why do I have a red/yellow screen after installing in aircraft?


Some of the Premier and Platinum Collection aircraft are protected with a 7-day trial that is powered by a DLL file that is installed into the Flight Simualtor. Even when purchasing the aircraft, you still have have the DLL file in Flight Sim and register the plane in Flight Sim. The red/yellow screen appears when the Flight Simulator has not loaded the DLL file. The solutions are different for FS2004 and FSX.

FS2004 users:
Each installation for the FS2004 aircraft include a file called ASREG01.DLL. This is installed to the Modules folder under FS2004. If this file is missing, the planes will only appear as a red/yellow screen when selected in FS. Simply re-install the aircraft to restore the DLL file. If you install the aircraft from a backup, you will also need to copy the ASREG01.DLL file into the FS2004's Modules folder.  The typical path for that is:

C:\Program Files (x86)\Microsoft Games\Flight Simulator 9\Modules

Once in place, open FS2004 and the DLL will be loaded automatically.

FSX users:
Each installation for the FSX aircraft include a file called AbacusPremierCollectionFSX.DLL. This is installed to the main or root folder of FSX. In addition to installing the file, FSX has to be instructed to load the new file. If this file is missing or FSX has not been properly configured to load the file, the planes only appear as a red/yellow screen when selected in FS.

There is a program that runs during the installation that attempts to configure FSX to load this file automatically but on ocassion it fails.We have an update that will provide a new installer for the Premier and Platinum Collection DLL. Download and install the program linked here:

Update Premier and Platinum Collection Installer

1. Leave the Premier/Platinum Collection plane that you have installed, then download and install the program above.
2. Once the program above is installed, make certain that FSX is closed (not minimized but closed).
3. Now open the Start | All Programs | Abacus | Premier Collection Installer menu and select Premier Collection Installer.
4. Follow the instructions on screen to install the 7-day trial and registration module to FSX.
5. Open FSX and select the plane. You will be prompted to enter the key when selecting the plane in FSX.

If you STILL have a red screen when selecting the plane in FSX, then select any other plane and fly it. Once loaded and you are in flight are at an airport, press the ALT key. Open the Add-on Menu and select either Premier Collection or Platinum Collection. See if your planes are listed. If so, select them and enter the registration keys to register them. Close and open FSX to see if the planes are then registered.

Why do my aircraft appear blank or have no textures on them?


A: A lot of our add-ons for FSX originated as FS2004 titles. When FSX was released, it was clear that FS2004 models were compatible with FSX with only minor changes needed to make them compatible. This held true for the original FSX DVD version and the Service Pack 1.

After Microsoft Service Pack 2 (SP2) including the Acceleration expandion, problems started to appear. The biggest problem being the lack of textures on the FS2004 models.

It appears as though Microsoft/FSX is no longer supporting the drawing/rendering of FS2004-style of textures on aircraft in FSX SP2/Acceleration running on Windows Vista, 7 and 8 with the DirectX 10 Preview option turned on. At this time, the only solution is to turn off the DirectX 10 Preview option in the Display Settings in FSX.

You can turn off the DirectX 10 Preview option in FSX by clicking the Settings option on the FSX opening screen. Click the Customize button and then check the tabs on the dialog that opens and remove the check box from the DirectX 10 Preview.

How do I use the software once I have it installed?


A: The Flight Simulator titles from Abacus are “add-ons” or “expansions” for Microsoft’s Flight Simulator. You will have to have a compatible version of Microsoft’s Flight Simulator installed on your system in order to use your Abacus Flight Sim software.

You can order Microsoft’s Flight Simulator 2004 and/or Flight Simulator X directly from Abacus by clicking here.

Check the software’s System Requirements to determine the version of Microsoft’s Flight Simulator needed to run it.

Also, If you DO have the correct version of Flight Simulator on your system but you are unable to find the aircraft or scenery when running the Flight Simulator, then the software was not installed correctly.

In order for your Abacus Flight Sim software to work, it must be installed to the main folder of the Flight Simulator.

Uninstall the Abacus Flight Sim software from the Control Panel. During the re-install, check each screen carefully to be certain that it is being installed to the correct location on your computer. If necessary, click the Change button during the install to correct the path.

If you are not sure what the correct path is, you can RIGHT-click the icon you use to open the Flight Simulator. Click on Properties from the pop-up menu. Here you will see the Shortcut Properties window. Check the Start In line on this screen to determine where your Flight Simulator is. Then during the installation of the Abacus Flight Sim software, make sure the Destination Folder dialog is pointing to this same location.


Why can't I locate the new aircraft/scenery I just installed in Flight Simulator?


A: The installation attempts to locate the main folder of the Flight Simulator automatically. If it cannot, it makes an assumption that the Flight Sim is in the default folder. The default folder is C:\Program Files\Microsoft Games\Microsoft Flight Simulator X, or on a 64-bit, that path is automatically changed to C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X.

The only reason that the planes would not appear in FS is if the path the program is installed to is NOT pointing to the FS's main folder.

To correct this, uninstall the program and start the installation again.

During the installation, check the path shown on the Destination Folder screen. This path must point to the FSX's main folder. Again, if the path is incorrect, the planes will not appear in FSX.

You only set the main folder of the Flight Sim. The install knows to put the gauges into the Gauges folder and the aircraft into the SimObjects\Airplanes folder and so on.

The basic fact is that is the programs is installed to the main folder, the planes will appear FS Repaint v2 FAQs
 
NOTICE: FS Repaint has been updated on November 18th, 2009 to version 2.22. Check the version you are using in the Help | About menu. If you are a registered user of version 2 and are using a version lower than version 2.22, you can download and install the new version over top of your current version. You will need to enter your registration key/serial number during the installation.
 
Download FS Repaint v2.22
 
 
Q: What's new in FS Repaint v2.22?
 
A: The new features of FS Repaint v2.22 and fixes are:
Updated in version 2.22:
ADDED: Better support for Windows Vista and Window 7
FIXED: DDS textures showed upside-down in aircraft when using DirectX 10 or 11
Updated in version 2.20:
FIXED: "Black Textures" appearing in FSX after creating new variation
FIXED: Some objects (ground vehicles, etc.) cause FS Repaint v2 to hang
FIXED: Access Violation error when inverting some images inside the built-in editor
New to version 2.10:
NEW - Support for more folders under SimObjects including Vehicles, Animals, Boats and Misc.
NEW - Fine-tune the zoom using the mouse wheel (useful when very close to the aircraft)
FIX - Maximum Screen Rosolution is locked to 2048 pixels wide to prevent crashing with large Desktop displays and the Matrox TrippleHeadToGo setups.
FIX - Clipboard was not working on Windows XP when exporting to some graphic applications
FIX - Access Violation when using the internal editor's flip image
FIX - Texture display with some ATI cards is imporved

If you are having trouble getting started in FS Repaint or to find in-depth information on FS Repaint, visit our FS Design Blog by clicking HERE!

 
Q: How can I make a logo on an aircraft in FS Repaint v2?
 
A: The latest version of FS Repaint has the ability to open separate images like images with a logo on it. To do this in FS Repaint v2, follow these steps:
Open FS Repaint
Load a plane
Open a texture (using the built-in editor)
Click the File | Load Image menu.
Select and open the image containing the logo you want to use
Use the Selection tool to select the logo.
Select Edit | Copy
Close the window with the image that has the logo selected
On the window that has the texture loaded select Edit | Paste
This will put the selected area in the top left corner. Click and drag it to move it and/or use the 'handles' to reshape it. You can also do logos by setting up an external paint program like Paint Shop Pro, PhotoShop, or similar image-editing software. When you do that and double-click a texture, it will open in the program you selected. You can then do essentially the same thing - open an image with a logo, copy it, paste it on the loaded texture, position/shape/scale it, save it, then go back into FS Repaint.
 
 
Q: Why when I add text to a texture is it appearing backward on the aircraft and how can I fix this?
 
A: This is not a problem with FS Repaint. It is due to the way the aircraft was designed. Most likely the designer of the plane painted one side of the aircraft on the texture. The designer then mapped that side of the aircraft on the texture to both side of the aircraft. This works fine for colors and some shapes, but not for text. The text obviously appears normal on one side, but backward on the opposite side. There is no way to prevent this. The author would have to use either:  a) a separate texture for each side of the fuselage, or b) have both sides of the fuselage painted on the texture separately. There is no way in this circumstance to add text to the aircraft and have it appear properly on both sides of the plane. If the texture in fact has both sides of the aircraft on it, then you can do it. You may need to "mirror" the text in the FS Repaints built-in editor. You add the text and press enter. This will create a selection around the new text. You then use the Image | Flip Horizontal menu to mirror the selected text. Again, this will only work if you have both sides of the aircraft represented on the texture(s).
 
 
Q: Why am I getting a DirectX error when I try to open FS Repaint?
 
A: There are a number of possibilities. Here are a few things to try to resolve the issue:
Update your Video Drivers. Check the website of the manufacturer of your video card or video chip (nVidia or ATI typically) for updated drivers.
Update DirectX 9. Microsoft has released updates to DirectX every few months. The version has remained at 9.0c, but there have been monthly or bi-monthly updates to DirectX on www.microsoft.com in the Download Center.
Check your screen resolution. FS Repaint requires the screen resolution to be less than 2048 pixels. If you have  large monitor with a very hig resolution setting, you will need to decrease this to 2048 or less to use FS Repaint.
 
Q: How can I make "metallic" paint jobs with a shine (like American Airlines)?
 
A: This might be a limitation of the plane. Textures can have a alpha channel on them. A standard bitmap image has a Red Blue and Green number assigned to each pixel called RGB. These numbers range from 0 to 255 and when mixed allow for the various colors. Each pixel has it's own RGB value. Since 3 is an odd number and computers work on bits that are 2 bytes long, you have to have an even number so it uses 4. The RGB use up 3 and the 4th channel is left blank - usually. This 4th channel is often called the Alpha Channel. So instead of RGB, we call it RGBA. Flight Sim can use this fourth channel to set either the level of reflection or transparency.  The model file (MDL) has coding in that tells FS what to do with the alpha channel. If no information is present in the MDL file, it uses the alpha channel as transparency. If information is present in the MDL, it uses is as reflective. Open the texture and look above the color selection. You'll see 2 icons - a pencil and an eyeball. These are settings that tell which 'version' of the texture you are looking at - the main RGB channel (note the red, blue and green icons) or the alpha channel (The alpha channel is grayscale). Click the grayscale icon next to the eyeball to view the Alpha Channel. A solid white alpha channel is pure solid or no reflection and a pure black icon is invisible/transparent or pure reflection (mirror surface). To have the FS Repaint Editor's tools work on the Alpha Channel, click the grayscale icon next to the pencil. This will push the icon down. You may want to click the RGB icon also to turn it OFF or lift it up so you don't edit both the main texture and the alpha channel at the same time. If the plane is set properly, you can paint the plane gray and then paint the alpha channel very dark or black. If it does not work, then the model is not configured to support reflections and there is no way to add this to the model.
 
 
Q: How do I repaint the Virtual Cockpit of my aircraft?
 
A: It may depend on the plane, but the typical method is to select View | Virtual Cockpit from the menu. You will need to reload the aircraft (press F4). There are instances where FS Repaint is not able to render the Virtual Cockpit. FSX also supports Fallback textures. This is where a plane may have 10 different paint schemes, but each of these schemes will have the same virtual cockpit textures. Instead of duplicating the textures in each of the 10 texture folder, there is a texture.cfg file that FSX reads. This texture .cfg file gives FSX alternative folders to looks for the texture. Currently FS Repaint does not support these alternate folders. The solution would be to copy these 'missing' textures into each of the texture folders of that aircraft.
 
 
Q: I deleted a variation from my aircraft using FS Repaint and it deleted other variations that I did not want to loose. How can I get them back?
 
A: All variations of an aircraft are saved in a file called the aircraft.cfg file. This file contains different sections for each aircraft variation that defines the manufacturer, variation name, aircraft type and so on. Each of these sections is numbered starting with zero (0). FSX requires that all of these definitions be sequential with no gaps between them. If there is a gap in the number sequence of these sections, FSX will not load or recognize any of the numbers after the gap. The only solution at this time is to manually open the aircraft.cfg file for the aircraft you are working on with NotePad. Look through the file for the different sections. They typically start at the top with [fltsim.0]. Locate all of these sections (note that new variations created with FS Repaint may appear at the bottom of the file) and make sure that the numbers are in order and none are missing ({fltsim.0], [fltsim.1], [fltsim.2] and so on. Be sure to save the file.
 
 
Q: What image formats does FS Repaint support?
 
A: FS Repaint only supports the textures associated with aircraft, which are bitmap (*.bmp) format and DDS compressed textures (*.dds). The image editor built into FS Repaint can also load in JPEG (*.jpg) file. The Load function in the File menu is used to load JPEG files and select an area such as a logo to be copied to an existing texture.
 
 
Q: Does FS Repaint support layers?
 
A: The editor that comes with FS Repaint does not support Layers. You can however us an external program like PhotoShop that does support layers. All images should be flattened before saving and viewing them in FS Repaint.
 
Back to Support PageFS Repaint v2 FAQs
 
NOTICE: FS Repaint has been updated on November 18th, 2009 to version 2.22. Check the version you are using in the Help | About menu. If you are a registered user of version 2 and are using a version lower than version 2.22, you can download and install the new version over top of your current version. You will need to enter your registration key/serial number during the installation.
 
Download FS Repaint v2.22
 
 
Q: What's new in FS Repaint v2.22?
 
A: The new features of FS Repaint v2.22 and fixes are:
Updated in version 2.22:
ADDED: Better support for Windows Vista and Window 7
FIXED: DDS textures showed upside-down in aircraft when using DirectX 10 or 11
Updated in version 2.20:
FIXED: "Black Textures" appearing in FSX after creating new variation
FIXED: Some objects (ground vehicles, etc.) cause FS Repaint v2 to hang
FIXED: Access Violation error when inverting some images inside the built-in editor
New to version 2.10:
NEW - Support for more folders under SimObjects including Vehicles, Animals, Boats and Misc.
NEW - Fine-tune the zoom using the mouse wheel (useful when very close to the aircraft)
FIX - Maximum Screen Rosolution is locked to 2048 pixels wide to prevent crashing with large Desktop displays and the Matrox TrippleHeadToGo setups.
FIX - Clipboard was not working on Windows XP when exporting to some graphic applications
FIX - Access Violation when using the internal editor's flip image
FIX - Texture display with some ATI cards is imporved

If you are having trouble getting started in FS Repaint or to find in-depth information on FS Repaint, visit our FS Design Blog by clicking HERE!

 
Q: How can I make a logo on an aircraft in FS Repaint v2?
 
A: The latest version of FS Repaint has the ability to open separate images like images with a logo on it. To do this in FS Repaint v2, follow these steps:
Open FS Repaint
Load a plane
Open a texture (using the built-in editor)
Click the File | Load Image menu.
Select and open the image containing the logo you want to use
Use the Selection tool to select the logo.
Select Edit | Copy
Close the window with the image that has the logo selected
On the window that has the texture loaded select Edit | Paste
This will put the selected area in the top left corner. Click and drag it to move it and/or use the 'handles' to reshape it. You can also do logos by setting up an external paint program like Paint Shop Pro, PhotoShop, or similar image-editing software. When you do that and double-click a texture, it will open in the program you selected. You can then do essentially the same thing - open an image with a logo, copy it, paste it on the loaded texture, position/shape/scale it, save it, then go back into FS Repaint.
 
 
Q: Why when I add text to a texture is it appearing backward on the aircraft and how can I fix this?
 
A: This is not a problem with FS Repaint. It is due to the way the aircraft was designed. Most likely the designer of the plane painted one side of the aircraft on the texture. The designer then mapped that side of the aircraft on the texture to both side of the aircraft. This works fine for colors and some shapes, but not for text. The text obviously appears normal on one side, but backward on the opposite side. There is no way to prevent this. The author would have to use either:  a) a separate texture for each side of the fuselage, or b) have both sides of the fuselage painted on the texture separately. There is no way in this circumstance to add text to the aircraft and have it appear properly on both sides of the plane. If the texture in fact has both sides of the aircraft on it, then you can do it. You may need to "mirror" the text in the FS Repaints built-in editor. You add the text and press enter. This will create a selection around the new text. You then use the Image | Flip Horizontal menu to mirror the selected text. Again, this will only work if you have both sides of the aircraft represented on the texture(s).
 
 
Q: Why am I getting a DirectX error when I try to open FS Repaint?
 
A: There are a number of possibilities. Here are a few things to try to resolve the issue:
Update your Video Drivers. Check the website of the manufacturer of your video card or video chip (nVidia or ATI typically) for updated drivers.
Update DirectX 9. Microsoft has released updates to DirectX every few months. The version has remained at 9.0c, but there have been monthly or bi-monthly updates to DirectX on www.microsoft.com in the Download Center.
Check your screen resolution. FS Repaint requires the screen resolution to be less than 2048 pixels. If you have  large monitor with a very hig resolution setting, you will need to decrease this to 2048 or less to use FS Repaint.
 
Q: How can I make "metallic" paint jobs with a shine (like American Airlines)?
 
A: This might be a limitation of the plane. Textures can have a alpha channel on them. A standard bitmap image has a Red Blue and Green number assigned to each pixel called RGB. These numbers range from 0 to 255 and when mixed allow for the various colors. Each pixel has it's own RGB value. Since 3 is an odd number and computers work on bits that are 2 bytes long, you have to have an even number so it uses 4. The RGB use up 3 and the 4th channel is left blank - usually. This 4th channel is often called the Alpha Channel. So instead of RGB, we call it RGBA. Flight Sim can use this fourth channel to set either the level of reflection or transparency.  The model file (MDL) has coding in that tells FS what to do with the alpha channel. If no information is present in the MDL file, it uses the alpha channel as transparency. If information is present in the MDL, it uses is as reflective. Open the texture and look above the color selection. You'll see 2 icons - a pencil and an eyeball. These are settings that tell which 'version' of the texture you are looking at - the main RGB channel (note the red, blue and green icons) or the alpha channel (The alpha channel is grayscale). Click the grayscale icon next to the eyeball to view the Alpha Channel. A solid white alpha channel is pure solid or no reflection and a pure black icon is invisible/transparent or pure reflection (mirror surface). To have the FS Repaint Editor's tools work on the Alpha Channel, click the grayscale icon next to the pencil. This will push the icon down. You may want to click the RGB icon also to turn it OFF or lift it up so you don't edit both the main texture and the alpha channel at the same time. If the plane is set properly, you can paint the plane gray and then paint the alpha channel very dark or black. If it does not work, then the model is not configured to support reflections and there is no way to add this to the model.
 
 
Q: How do I repaint the Virtual Cockpit of my aircraft?
 
A: It may depend on the plane, but the typical method is to select View | Virtual Cockpit from the menu. You will need to reload the aircraft (press F4). There are instances where FS Repaint is not able to render the Virtual Cockpit. FSX also supports Fallback textures. This is where a plane may have 10 different paint schemes, but each of these schemes will have the same virtual cockpit textures. Instead of duplicating the textures in each of the 10 texture folder, there is a texture.cfg file that FSX reads. This texture .cfg file gives FSX alternative folders to looks for the texture. Currently FS Repaint does not support these alternate folders. The solution would be to copy these 'missing' textures into each of the texture folders of that aircraft.
 
 
Q: I deleted a variation from my aircraft using FS Repaint and it deleted other variations that I did not want to loose. How can I get them back?
 
A: All variations of an aircraft are saved in a file called the aircraft.cfg file. This file contains different sections for each aircraft variation that defines the manufacturer, variation name, aircraft type and so on. Each of these sections is numbered starting with zero (0). FSX requires that all of these definitions be sequential with no gaps between them. If there is a gap in the number sequence of these sections, FSX will not load or recognize any of the numbers after the gap. The only solution at this time is to manually open the aircraft.cfg file for the aircraft you are working on with NotePad. Look through the file for the different sections. They typically start at the top with [fltsim.0]. Locate all of these sections (note that new variations created with FS Repaint may appear at the bottom of the file) and make sure that the numbers are in order and none are missing ({fltsim.0], [fltsim.1], [fltsim.2] and so on. Be sure to save the file.
 
 
Q: What image formats does FS Repaint support?
 
A: FS Repaint only supports the textures associated with aircraft, which are bitmap (*.bmp) format and DDS compressed textures (*.dds). The image editor built into FS Repaint can also load in JPEG (*.jpg) file. The Load function in the File menu is used to load JPEG files and select an area such as a logo to be copied to an existing texture.
 
 
Q: Does FS Repaint support layers?
 
A: The editor that comes with FS Repaint does not support Layers. You can however us an external program like PhotoShop that does support layers. All images should be flattened before saving and viewing them in FS Repaint.
 
Back to Support PageFS Repaint v2 FAQs
 
NOTICE: FS Repaint has been updated on November 18th, 2009 to version 2.22. Check the version you are using in the Help | About menu. If you are a registered user of version 2 and are using a version lower than version 2.22, you can download and install the new version over top of your current version. You will need to enter your registration key/serial number during the installation.
 
Download FS Repaint v2.22
 
 
Q: What's new in FS Repaint v2.22?
 
A: The new features of FS Repaint v2.22 and fixes are:
Updated in version 2.22:
ADDED: Better support for Windows Vista and Window 7
FIXED: DDS textures showed upside-down in aircraft when using DirectX 10 or 11
Updated in version 2.20:
FIXED: "Black Textures" appearing in FSX after creating new variation
FIXED: Some objects (ground vehicles, etc.) cause FS Repaint v2 to hang
FIXED: Access Violation error when inverting some images inside the built-in editor
New to version 2.10:
NEW - Support for more folders under SimObjects including Vehicles, Animals, Boats and Misc.
NEW - Fine-tune the zoom using the mouse wheel (useful when very close to the aircraft)
FIX - Maximum Screen Rosolution is locked to 2048 pixels wide to prevent crashing with large Desktop displays and the Matrox TrippleHeadToGo setups.
FIX - Clipboard was not working on Windows XP when exporting to some graphic applications
FIX - Access Violation when using the internal editor's flip image
FIX - Texture display with some ATI cards is imporved

If you are having trouble getting started in FS Repaint or to find in-depth information on FS Repaint, visit our FS Design Blog by clicking HERE!

 
Q: How can I make a logo on an aircraft in FS Repaint v2?
 
A: The latest version of FS Repaint has the ability to open separate images like images with a logo on it. To do this in FS Repaint v2, follow these steps:
Open FS Repaint
Load a plane
Open a texture (using the built-in editor)
Click the File | Load Image menu.
Select and open the image containing the logo you want to use
Use the Selection tool to select the logo.
Select Edit | Copy
Close the window with the image that has the logo selected
On the window that has the texture loaded select Edit | Paste
This will put the selected area in the top left corner. Click and drag it to move it and/or use the 'handles' to reshape it. You can also do logos by setting up an external paint program like Paint Shop Pro, PhotoShop, or similar image-editing software. When you do that and double-click a texture, it will open in the program you selected. You can then do essentially the same thing - open an image with a logo, copy it, paste it on the loaded texture, position/shape/scale it, save it, then go back into FS Repaint.
 
 
Q: Why when I add text to a texture is it appearing backward on the aircraft and how can I fix this?
 
A: This is not a problem with FS Repaint. It is due to the way the aircraft was designed. Most likely the designer of the plane painted one side of the aircraft on the texture. The designer then mapped that side of the aircraft on the texture to both side of the aircraft. This works fine for colors and some shapes, but not for text. The text obviously appears normal on one side, but backward on the opposite side. There is no way to prevent this. The author would have to use either:  a) a separate texture for each side of the fuselage, or b) have both sides of the fuselage painted on the texture separately. There is no way in this circumstance to add text to the aircraft and have it appear properly on both sides of the plane. If the texture in fact has both sides of the aircraft on it, then you can do it. You may need to "mirror" the text in the FS Repaints built-in editor. You add the text and press enter. This will create a selection around the new text. You then use the Image | Flip Horizontal menu to mirror the selected text. Again, this will only work if you have both sides of the aircraft represented on the texture(s).
 
 
Q: Why am I getting a DirectX error when I try to open FS Repaint?
 
A: There are a number of possibilities. Here are a few things to try to resolve the issue:
Update your Video Drivers. Check the website of the manufacturer of your video card or video chip (nVidia or ATI typically) for updated drivers.
Update DirectX 9. Microsoft has released updates to DirectX every few months. The version has remained at 9.0c, but there have been monthly or bi-monthly updates to DirectX on www.microsoft.com in the Download Center.
Check your screen resolution. FS Repaint requires the screen resolution to be less than 2048 pixels. If you have  large monitor with a very hig resolution setting, you will need to decrease this to 2048 or less to use FS Repaint.
 
Q: How can I make "metallic" paint jobs with a shine (like American Airlines)?
 
A: This might be a limitation of the plane. Textures can have a alpha channel on them. A standard bitmap image has a Red Blue and Green number assigned to each pixel called RGB. These numbers range from 0 to 255 and when mixed allow for the various colors. Each pixel has it's own RGB value. Since 3 is an odd number and computers work on bits that are 2 bytes long, you have to have an even number so it uses 4. The RGB use up 3 and the 4th channel is left blank - usually. This 4th channel is often called the Alpha Channel. So instead of RGB, we call it RGBA. Flight Sim can use this fourth channel to set either the level of reflection or transparency.  The model file (MDL) has coding in that tells FS what to do with the alpha channel. If no information is present in the MDL file, it uses the alpha channel as transparency. If information is present in the MDL, it uses is as reflective. Open the texture and look above the color selection. You'll see 2 icons - a pencil and an eyeball. These are settings that tell which 'version' of the texture you are looking at - the main RGB channel (note the red, blue and green icons) or the alpha channel (The alpha channel is grayscale). Click the grayscale icon next to the eyeball to view the Alpha Channel. A solid white alpha channel is pure solid or no reflection and a pure black icon is invisible/transparent or pure reflection (mirror surface). To have the FS Repaint Editor's tools work on the Alpha Channel, click the grayscale icon next to the pencil. This will push the icon down. You may want to click the RGB icon also to turn it OFF or lift it up so you don't edit both the main texture and the alpha channel at the same time. If the plane is set properly, you can paint the plane gray and then paint the alpha channel very dark or black. If it does not work, then the model is not configured to support reflections and there is no way to add this to the model.
 
 
Q: How do I repaint the Virtual Cockpit of my aircraft?
 
A: It may depend on the plane, but the typical method is to select View | Virtual Cockpit from the menu. You will need to reload the aircraft (press F4). There are instances where FS Repaint is not able to render the Virtual Cockpit. FSX also supports Fallback textures. This is where a plane may have 10 different paint schemes, but each of these schemes will have the same virtual cockpit textures. Instead of duplicating the textures in each of the 10 texture folder, there is a texture.cfg file that FSX reads. This texture .cfg file gives FSX alternative folders to looks for the texture. Currently FS Repaint does not support these alternate folders. The solution would be to copy these 'missing' textures into each of the texture folders of that aircraft.
 
 
Q: I deleted a variation from my aircraft using FS Repaint and it deleted other variations that I did not want to loose. How can I get them back?
 
A: All variations of an aircraft are saved in a file called the aircraft.cfg file. This file contains different sections for each aircraft variation that defines the manufacturer, variation name, aircraft type and so on. Each of these sections is numbered starting with zero (0). FSX requires that all of these definitions be sequential with no gaps between them. If there is a gap in the number sequence of these sections, FSX will not load or recognize any of the numbers after the gap. The only solution at this time is to manually open the aircraft.cfg file for the aircraft you are working on with NotePad. Look through the file for the different sections. They typically start at the top with [fltsim.0]. Locate all of these sections (note that new variations created with FS Repaint may appear at the bottom of the file) and make sure that the numbers are in order and none are missing ({fltsim.0], [fltsim.1], [fltsim.2] and so on. Be sure to save the file.
 
 
Q: What image formats does FS Repaint support?
 
A: FS Repaint only supports the textures associated with aircraft, which are bitmap (*.bmp) format and DDS compressed textures (*.dds). The image editor built into FS Repaint can also load in JPEG (*.jpg) file. The Load function in the File menu is used to load JPEG files and select an area such as a logo to be copied to an existing texture.
 
 
Q: Does FS Repaint support layers?
 
A: The editor that comes with FS Repaint does not support Layers. You can however us an external program like PhotoShop that does support layers. All images should be flattened before saving and viewing them in FS Repaint.
 
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